UI Automation

Dobby - Coffee Business Management Platform

QA Engineer

All-in-one automation platform designed for coffee companies to streamline service, sales, and operations.

Enterprise
Food & Beverage
January 2024 - January 2025

Tools & Technologies

Testing Tools

SeleniumPostmanJIRATestNG

Technologies

REST APIsMySQLAgile

Problem Statement

Coffee companies needed efficient tools for order management, real-time data synchronization, and performance optimization across service, sales, and operations.

Approach

Conducted manual and automation testing to validate workflows for order management, real-time data synchronization, and performance optimization.

Testing & Automation Strategy

Developed and executed test cases, regression suites, and API validations to ensure seamless integration between sales, service, and operational modules.

CI/CD Integration

Collaborated with developers and product managers to enhance platform reliability, usability, and data accuracy through continuous integration testing.

Before vs After Comparisons

Order Management Efficiency

Manual Order Processing

Staff manually taking orders, entering into POS, coordinating with kitchen, and tracking fulfillment status.

Automated Platform

Integrated order management with real-time sync across POS, kitchen display, and inventory systems.

Key Improvements

Order Processing Time

91%
Manual Order Processing
8 minutes
Automated Platform
45 seconds

Order Accuracy

9%
Manual Order Processing
91%
Automated Platform
99.2%

Peak Hour Capacity

220%
Manual Order Processing
25 orders/hr
Automated Platform
80 orders/hr

Customer Wait Time

67%
Manual Order Processing
12 minutes
Automated Platform
4 minutes

Inventory & Supply Chain

Manual Tracking

Weekly manual inventory counts, phone/email ordering from suppliers, and reactive stock management.

Real-time Automation

Real-time inventory tracking with predictive ordering, supplier integration, and waste analytics.

Key Improvements

Stock-out Events

94%
Manual Tracking
8/month
Real-time Automation
0.5/month

Inventory Accuracy

20%
Manual Tracking
82%
Real-time Automation
98%

Waste Percentage

75%
Manual Tracking
12%
Real-time Automation
3%

Reorder Lead Time

100%
Manual Tracking
3 days
Real-time Automation
Automatic

Sales Analytics & Reporting

Spreadsheet Reports

Manual data extraction from POS, Excel-based analysis, and weekly report generation.

Real-time Dashboard

Live analytics dashboard with AI-driven insights, trend detection, and automated alerts.

Key Improvements

Report Generation

100%
Spreadsheet Reports
4 hours/week
Real-time Dashboard
Instant

Data Freshness

100%
Spreadsheet Reports
1 week old
Real-time Dashboard
Real-time

Actionable Insights

217%
Spreadsheet Reports
Limited
Real-time Dashboard
AI-Powered

Multi-location View

400%
Spreadsheet Reports
Manual merge
Real-time Dashboard
Unified

Order Management Efficiency - Key Improvements

+ 220%
Peak Hour Capacity
+ 91%
Order Processing Time
+ 67%
Customer Wait Time
Order processing time reduced by 91%, from 8 minutes to 45 seconds.
Order accuracy improved to 99.2%, minimizing costly mistakes.
220% increase in peak hour order capacity.
Customer wait time reduced by 67%.
Bottom Line: Achieved up to 220% improvement across key metrics

Inventory & Supply Chain - Key Improvements

94%
Stock-out Events
75%
Waste Percentage
+ 20%
Inventory Accuracy
Stock-out events reduced by 94%, ensuring products always available.
Inventory accuracy improved from 82% to 98%.
75% reduction in waste through predictive analytics.
Automatic reordering eliminates manual procurement tasks.
Bottom Line: Achieved up to 94% improvement across key metrics

Sales Analytics & Reporting - Key Improvements

+ 400%
Multi-location View
+ 217%
Actionable Insights
Eliminated 4+ hours of weekly manual reporting.
Real-time data enables immediate decision-making.
AI-powered insights identify trends and opportunities automatically.
Unified multi-location view for enterprise-level visibility.
Bottom Line: Achieved up to 400% improvement across key metrics

Results & Impact

Enhanced platform reliability, usability, and data accuracy. Directly supported the company's goal of improving efficiency and profitability for coffee businesses.

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